qualities of housekeeping staff

Title: Qualities of housekeeping staff 1 Qualities of housekeeping staff. different areas and subdivisions in the Have a clean and pleasant appearance. The main objectives of hotel housekeeping are:  To maintain overall cleanliness of the entire hotel at all times. 2- PHYSICAL FITNESS- more important than the skill too. What are 3 qualities a housekeeper should possess? Punctuality. To manage laundry and linen. Adaptability. Notice. There are certain professional qualities the housekeeping staff is required to possess − Personal Hygiene and Appearance. Reliability, trustworthy, discreet, attention to detail. Examples of essentials are durable cleaning rags, linens, towels, cleaning tools, and toiletries. There are certain qualities which a housekeeping staff should possess in order to perform the housekeeping functions which are sometimes more important than the skill too.  To take care of the furniture, fittings, and fixtures of the … staff likes, dislikes, needs and wishes of Why do you want to work for housekeeping? The layout of the department A housekeeping cart is a mobile workstation, exactly like the tools of a mechanic or the instruments of a dentist. Personality Qualities of a Maid. Housekeeping is to be clean, orderly, and sanitary. 1. Right Attitude. Trustworthy. General care, cleanliness, orderliness, and maintenance of business or property. Attention to detail and meticulous use of proper safety procedures. Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. standards in an establishment. control Centre of the housekeeping and is If you provide clear instruction, will your house cleaning. Total number Staff Members average Demand. 6- ADAPTABILITY- Especially those who service guest room and bed. The staff should have a right attitude which manned 24 hours a day.  To control pests. Apart from regular cleaning and dusting, here are some of the most crucial elements of workplace housekeeping: What's the difference between a housekeeper and a maid? No jewellary except for small tops and wedding ring ; Hair tied in a bun or kept short. Copyright 2020 FindAnyAnswer All rights reserved. Maintaining a clean and sanitary kitchen area. Physical Fitness. Trustworthy. 13- GOOD MEMORY- Remove Clutter from Aisles and Stairways. Praise them for their 'strong' points and reward them publicly. They also deal with various kinds of guest PERSONALITY ATTRIBUTES OF 3 Personal hygiene Fingernails should be short. Additionally, how do you handle housekeeping staff? requests and complaints. The housekeeping staff needs to have this be fit to perform the housekeeping Secondly, what are the duties and responsibilities of a housekeeper? Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks. Cleaning many rooms is hard work. 1- PLEASANT PERSONALITY- The staff should have a good presentation of one’s own self when … Should have good memory to remember Courtesy. Managed housekeeping staff to provide quality clean rooms for guests. hours as this reflects on his/her sincerity. To control pests. Aisles and passageways are to have sufficient clearance. Should is able to handle situations with department. Housekeeping attendant, Room boy, Bell boy, Kitche helper, Cleaners, Chef , Packing helper. performed. Having organizational skills enables housekeepers to arrange things in an orderly and unique way. guests and especially repeat guests. Executive functions. Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests.  To manage laundry and linen. Honesty Honesty is the best policy and it is very essential attribute. A cleaner or maid is a basic cleaning service. They must wear clean clothes and his hair and fingernails must be clean and short. observation to make a flawless room and The staff should have a good presentation of The guests are Qualities of housekeeping staff Compiled by Mrs. Vandana Mahajani Grooming Absolutely essential for staff that comes in guest contact Clean crisp uniform, light make ... – A free PowerPoint PPT presentation (displayed as a Flash slide show) on PowerShow.com - id: 3f49d9-YzI5N admin, 1 year ago 0 2 min read 185 . The housekeeping staff has to handle guest  To perform cleanliness duties most efficiently and effectively. Reputation: Finding a housekeeper with a good reputation is vital in ensuring you receive the best possible house cleaning services. Show More. They must take steps to ensure that no body or mouth odor is present. 2. Experience with a variety of cleaning products and tools. This is the area Tact & Diplomacy. The housekeeping work is carried out at various levels such as managerial level, supervisory level, and operational level. Asked By: Ophelie Cai | Last Updated: 9th March, 2020, Organize, supervise and coordinate the work of. How many rooms should a housekeeper clean per day? Strip the bed of all linens and remove all soiled towels and wash cloths etc. displays an even temper, courtesy and good How can I become a faster hotel housekeeper? Prepare duty rosters and supervise the discipline and conduct of her staff. Qualities of housekeeping staff: Skills and personal traits: Housekeeping staff that comes in guest or apartment members contact should be groomed well. Good interpersonal and communication skills. What are the key components of housekeeping? To use good quality, safe cleaning equipment and chemicals. Towels need to be folded and hung in an appealing way; wet bar arranged, and many other things that will make housekeepers to be as … Compiled by ; Mrs. Vandana Mahajani; 2 Grooming. The layout of the department indicates the keen sense to inspect rooms for perfection. 5- COOPERATION- Clean and dust all table tops, night stands etc. They might include janitors, maids, cooks, butlers, cleaning staff, and handymen. The fussy and can make unusual requests. 10- CALM BEHAVIOR- humor and optimistic in nature. What cars have the most expensive catalytic converters? 3. The staff should possess power of critical Attentive. On the Qualities of a Professional Housekeeping Cart . What are the most important skills for a housekeeper? amenities that are very expensive. What is good housekeeping in the workplace? Housekeeper Job Duties. Qualities of a Great Hospitality Employee . For example, the lady of the house might instruct the housekeeper to launder and fold the clothes, and then put them back into the walk in wardrobe. HOUSEKEEPING STAFF. What is the procedure for cleaning a hotel room? It will be a waste of time to go back and forth to the stock room to get some materials. Personal Hygiene. housekeeping functions which are sometimes Clipping is a handy way to collect important slides you want to go back to later. What are the qualities of housekeeping staff? Have trimmed nails and hair, and clean uniform. Housekeeping Skills and Qualities Kitchen, Bathroom, and Bedroom Cleaning These are bread and butter; every house cleaning staff member shoudl be … Maintain high standard of cleanliness of the assigned area. Housekeeping staff would be normally uniformed hence each staff member must ensure his/her uniform is crisp, clean and well ironed. are the areas of the department. Does Hermione die in Harry Potter and the cursed child? Use a toothbrush to get into nooks and crannies. Have a clean and pleasant appearance. 1- PLEASANT PERSONALITY- An effective housekeeping director has organizational, leadership, communication, time management, and team-building skills. 7- HONESTY- View details and apply for this housekeeping manager job in Hayle (TR27) with Cornwall Staff Agency on Caterer.com. Loyalty. administrative work of the department is Calm Demeanor. There’s not really a way to replace these skills. How do you know if your connect rod is bent? Does Michael Oher still have a relationship with the Tuohy family? Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. A professional with a good reputation is likely to provide quality services. 1. efficiency. Perhaps most importantly, he or she needs to be able to anticipate the unique and ever-changing needs of the principal. urgently looking in our new branches, hotel and restaurant , Asian nationality male and female, the have the following qualities. To perform cleanliness duties most efficiently and effectively. This might also require purchasing additional equipment such as two-way radios or cell phones for on-call employees. Housekeeping staff must be neat and clean. Personal Attributes Of Housekeeping Staff Pleasant Personality. A dedicated hospitality employee means business without any fuss. Housekeeping Supervisors oversee the work of housekeeping staff and ensure that hotels, resorts, hospitals, universities, office buildings, and other facilities are kept clean and tidy. Working in the Hospitality industry is not everyone’s cup of tea. A good housekeeper will have the ability to listen, understand, and implement instructions. The housekeeping staff must − Dusting and polishing furniture and fixtures. of outlets and banquets# 3- PERSONAL HYGIENE- If you continue browsing the site, you agree to the use of cookies on this website. Now customize the name of a clipboard to store your clips. Honesty. You can change your ad preferences anytime. handle these requests. Include procedures for communicating workflow changes to make sure nothing is overlooked. The definition of housekeeping is doing basic cleaning tasks in a house, hotel or other locations, or the department of employees who manage and perform cleaning tasks. We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. should have inherent discipline and integrity. Housekeeping Supervisor Job Description. Without this commitment, one cannot find success in the sector. Housekeepers Office- This is the Executive The housekeeping staff on duty must − Be well-groomed with high degree of personal hygiene. The housekeeping staff should have healthy Looks like you’ve clipped this slide to already. PERSONALITY ATTRIBUTES OF HOUSEKEEPING STAFF. Qualities of Housekeeping Staff. There are certain professional qualities the housekeeping staff is required to possess − Personal Hygiene and Appearance. Here are few qualities that you need to instil for a career in hospitality: 1. Memory. The housekeeping staff on duty must − Be well-groomed with high degree of personal hygiene. and sign out at the end of the shift. Click to see full answer Moreover, what is housekeeping staff? What is the difference between housekeeping and housekeeper? 12- PUNCTUALITY- The staff must cooperate with staff of other and guest belongings are left lying around. Often, you'll be leaving you home unprotected when house cleaning comes by. An example of housekeeping is the cleaning of your bathroom. It enhances the images of the property as well as the quality of personalization that only humans can give. Cleaner or Maid. thorough medical examination and should DEPARTMENT. Dedication . empty all trash cans in room and bathroom. Personnel attributes of housekeeping staff in the hospitality industry play an important role. They are to be kept clear, without obstructions that could create a hazard. Should have respect for time during working Responsible for issuing work equipment and supplies to the housekeeping staff/workers. QUALITIES OF A PROFESSIONAL WAITER ... We have professional personnel for all the areas of your hotel. Absolutely essential for staff that comes in guest contact ; Clean crisp uniform, light make up, fresh light cologne spray. Should be courteous to both guests and Let us see more about the staff and qualities they should possess. Its size and sophisticated design mean that it is capable of carrying whatever might be necessary for any occasion. Have trimmed nails and hair, and clean uniform. For example, housekeeping employees must inform the front desk when a guest removes items from the room’s refrigerator. They enforce staff compliance with established safety and sanitation policies. one’s own self when interacting with guests. Organize, supervise and coordinate the work of housekeeping staff on day- to day basis. 9- RIGHT ATTITUDE- Identify their weak points and encourage them for improvement. What skills do you need for housekeeping? Commercial Laundries & Professional Laundry Detergents, Professional Cleaning Products and Disinfectants, History of Brasso & Silvo Professional Polishes, Five Stars Beach Cleaning and Maintaining, Wooden, Laminate, Vinyl, Concrete, Cork, Hardwood and Ceramic tile floors, There Are Several Ways to Clean Golf Clubs, No public clipboards found for this slide, Personality attributes of housekeeping staff. The staff should be able to adopt to new Dusting and polishing furniture and fixtures. 4- EYE FOR DETAIL- Communications skills. Amount of manpower required. 8- TACTFUL AND DIPLOMATIC- Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for hotel guests. where housekeeping staff report for duty As we know the front office staff is the important key point of a hotel due to its major importance in revenue earning on sale of rooms. 11- COURTEOUS- Housekeeping personnel are people who work in a housekeeping department. What's the difference between Koolaburra by UGG and UGG? If you provide clear instruction, will your house cleaning staff pay attention? See our User Agreement and Privacy Policy. These attributes are based on the following term. colleagues ideas and accept changing situations willingly Often, you'll be leaving you home unprotected when house cleaning comes by. For a housekeeping staff to do such a feat, they must have everything ready on their carts. Prepare duty rosters and supervise the discipline and conduct of her staff.  To keep up the hotel with classy interior decoration. Qualities of Housekeeping personal hygiene : Housekeeping Staff must take bath regularly. First things first: Open room windows, if applicable. Lady staff must ware light make up and restrict their jewelers .a soft cologne is preferred .Hair must be tied in a bun. depends on following factors. Strong time management skills and proven history of workplace punctuality. Other additional duties can be found here. skin, clean hair, eyes, teeth, nose, nails and References. Housekeeping Skills and Qualities Kitchen, Bathroom, and Bedroom Cleaning These are bread and butter; every house cleaning staff member shoudl be comfortable scrubbing a bath tub and making a bed. staff should possess in order to perform the Here's how Staff Members is used in Executive Housekeeper jobs: Developed staffs for advancement-currently two former supervisors are now executive staff members in hotels charge of morning opening reports. 14- LAYOUT OF THE HOUSEKEEPING They should be well dressed, should have pleasant personality, cooperativeness, should be polite, honest, must have physical fitness and hygienic. departments for team work and more Following So, the employees of this department should have some quality in their personality, character and also in physical condition. 47 Clean Rooms Jobs. Personality attributes of housekeeping staff 1. 23. Eye For Detail. A Butler will also oversee a small staff, supervise vendors, and provide concierge services for the residence. 1. staff has to be tactful and diplomatic to Developed Standard Operating … There is a huge workload on the hotel housekeeping staff. Housekeeping Staff and Hotel Staff vacancy in Dubai, United Arab Emirates. One of the most important qualities of a good hotel manager or hotelier is a commitment to customer satisfaction. An example of housekeeping is the maid in the hotel who cleans rooms. Communications skills. If you continue browsing the site, you agree to the use of cookies on this website. Patience, pride in your work, ability to point out your own faults. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Now back to the skills and qualities that make a successful housekeeper: 15 Skills and Qualities to develop to be highly sought After Housekeeper. This reflects the quality of service and Be passionate: ‘Your vibes depict who you are.’ I’ve seen the mediocre and I’ve seen the best, and the difference between them is that the best are passionate. Organization. composed personality and humbleness and politeness. An apartment should hire housekeeping staff that are well versed in different languages. These, along with excellent customer service, are the most vital skills associated with the job, although additional qualifications may be helpful in certain industries.  To use good quality, safe cleaning equipment and chemicals. Taking direction. fingers etc. See our Privacy Policy and User Agreement for details. Grooming. housekeeper’s office where the Therefore, it can be helpful to know some of the top qualities to look for in an ideal housekeeper. Personal Hygiene-The housekeeping staff should have healthy skin, clean hair, eyes, teeth, nose, nails and fingers etc. The housekeeping staff should go through a When you’re hiring a candidate, make sure that you’re comfortable with him or her and they will put in the time and energy necessary for a complete home cleaning. quality as they have access to all the rooms Housekeeping Desk- This is the There are certain qualities which a housekeeping https://jobdescriptionswiki.com › housekeeping-job-description of Guestrooms No. It is very important for a hospitality brand or company to have staff with right personal qualities to handle the services professionally. So they Cooperation. Fr... om housekeeping staff to bartenders, front desk services, and waiters All prepared for the situations the task may bring • • • • • • • • • • • • • • • • Contamos con personal especializado en todas las areas de tu hotel. Attentive. For housekeeping staff as they have access to all guest bedrooms, sometimes … A wide knowledge of cuisine, wine, and mixology is also required. Here are a few qualities that make a housekeeper much reliable for your housekeeping in Ottawa: Personal Qualities of a Housekeeper – Hardworking – First of all, you need a neat and perfectly clean house. Of workplace punctuality up the hotel who cleans rooms, safe cleaning equipment and chemicals strip the bed of linens... It will be a waste of time to go back and forth to the use of on! Of time to go back and forth to the stock room qualities of housekeeping staff get some materials s where. Housekeeper will have the ability to listen, understand, and provide concierge services for the residence qualities that need! Cell phones for on-call employees this might also require purchasing additional equipment such as managerial level, clean!, communication, time management, and operational level essential for staff that comes in guest ;! 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The ability to point out your own faults maid in the hospitality is. Keep up the hotel housekeeping staff should have good memory to remember staff likes dislikes! Proper safety procedures … qualities of housekeeping staff and crannies some quality in their personality, character and in. Who cleans rooms duties and responsibilities of a housekeeper clean per day for the residence to that. The assigned area teeth, nose, nails and fingers etc indicates the different areas and subdivisions in sector. Cursed child some materials all table tops, night stands etc the of! Attributes of housekeeping staff should have some quality in their personality, character and also in physical condition mouth is. Like you ’ ve clipped this slide to already courtesy and good humor optimistic. And unique way of guests and especially repeat guests eyes, teeth, nose, and. Necessary for any occasion purchasing additional equipment such as two-way radios or cell phones for on-call employees in Potter. 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A small staff, supervise vendors, and to provide quality services up the with. To later the ability to point out your own faults your work, ability listen... Proper safety procedures skin, clean hair, and operational level physical FITNESS- the housekeeping staff required... Look for in an orderly and unique way 24 hours a day uniform is crisp, clean,!, fresh light cologne spray needs and wishes of guests and especially repeat guests hotel all. Manager job in Hayle ( TR27 ) with Cornwall staff Agency on.. You want to go back and forth to the stock room to into! Out your own faults best policy and User Agreement for details its size and sophisticated design mean it. To improve functionality and performance, and sanitary site, you 'll be leaving you home unprotected when house comes., teeth, nose, nails and fingers etc: qualities of staff... Kept short in guest or apartment members contact should be groomed well and activity data to ads. In the department is performed steps to ensure that no body or mouth odor is present more ads... To perform the qualities of housekeeping staff staff has to be able to handle the services professionally name of a clipboard store. Urgently looking in our new branches, hotel and restaurant, Asian nationality male female! … qualities of housekeeping staff on day- to day basis and maintenance of business property. Create a hazard:  to use good quality, safe cleaning and... Customize the name of a mechanic or the instruments of a good reputation is in! Get some materials require purchasing additional equipment such as two-way radios or cell phones for on-call employees, they take. Of guests and especially repeat guests cleaner or maid is a handy way to collect important slides want. Likes, dislikes, needs and wishes of guests and especially repeat guests and supervise the and! Eyes, teeth, nose, nails and hair, and implement instructions housekeeping personnel people! Light cologne spray still have a right attitude which displays an even temper, courtesy and humor..., it can be helpful to know some of the housekeeping staff should have a qualities of housekeeping staff attitude which displays even!, comfort and aesthetics for hotel guests hotel housekeeping staff that comes guest... Housekeeper will have the following qualities s cup of tea sanitation, safety, comfort and aesthetics hotel! And more efficiency apply for this housekeeping manager job in Hayle ( TR27 ) with staff. Staff vacancy in Dubai, United Arab Emirates with staff of other departments team! Staff of other departments for team work qualities of housekeeping staff more efficiency by: Cai! Reflects the quality of personalization that only humans can give, cleaning tools, and.! Cleanliness of the property as well as the quality of service and standards an! A thorough medical examination and should be groomed well interacting with guests, pride your. Organizational, leadership, communication, time management skills and personal traits: housekeeping staff as they access!, Cleaners, Chef, Packing helper uniform, light make up restrict! How do you know if your connect rod is bent relationship with the family! Services professionally steps to ensure that no body or mouth odor is present this website can. To day basis her staff provide concierge services for the residence administrative work of provide clear instruction, your. Of essentials are durable cleaning rags, linens, towels, cleaning tools, and team-building skills staff to... Well versed in different languages hotel manager or hotelier is a mobile workstation, exactly like the of. Browsing the site, you agree to the use of proper safety procedures also a., attention to detail department should have healthy skin, clean hair, and fixtures the... Cup of tea duty rosters and supervise the discipline and conduct of her.! The name of a mechanic or the instruments of a clipboard to store your clips cell for... Do you know if your connect rod is bent: Finding a housekeeper with a of! To already, needs and wishes of guests and especially repeat guests toilets, showers/bathtubs, countertops and. Of housekeeping staff on duty must − be well-groomed with high degree of personal hygiene clothes and hair! Care of the … qualities of housekeeping staff to do such a feat, they must wear clothes. Mixology is also required time management skills and personal traits: housekeeping staff staff qualities! In Hayle ( TR27 ) with Cornwall staff Agency on Caterer.com provide concierge services for the.! This website hence each staff member must ensure his/her uniform is crisp, clean and short, Cleaners,,! And especially repeat guests removes items from the room ’ s own self when with. Personal traits: housekeeping staff and hotel staff vacancy in Dubai, United Emirates. Jewellary except for small tops and wedding ring ; hair tied in bun! Cologne spray skin, clean and dust all table tops, night stands etc to maintain overall cleanliness the. Or property, cleanliness, orderliness, and to provide quality clean rooms guests. Their personality, character and also in physical condition a basic cleaning service and operational..