Please note, the above options are not available where any change made is a minor one. These fees are detailed in section 1.11. Special arrangements for those guests with reduced mobility or disability may be available on certain shore excursions that have been risk assessed as suitable. If transportation costs or dues, taxes or fees payable for services such as landing taxes or embarkation or disembarkation fees at ports or airports increase or decrease or our costs increase or decrease as a result of any adverse or favorable changes in the exchange rates which have been used to calculate the cost of your holiday. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any insurance companies. We may not be able to inform you of your flight timings and routing for bookings made more than 10 months before departure. If your flight is delayed, we will assist fly/cruise guests by looking at alternative flights, subject to availability. However, we cannot accept any liability in respect of any changes which result from circumstances outside our control (see section 5.10 below) or which do not have a significant detrimental effect. Full payment must be made 75 days prior to departure for most voyages. Shore excursions may involve or require physical exertion, or involve a degree of risk or danger, and you should carefully consider whether the shore excursion is suitable for you. The person(s) affected must agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights transferred to us. Please check with your airline for details. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. For example, what is and is not included in the price of a Galapagos Islands cruise may differ slightly from the information set out below and you should check the specified itinerary applicable to your booking. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. If your flight tickets have been issued, standard airline cancellation penalties will also apply. Tours involving flights, special events, overland and hotel stays can result in costs to us and may be subject to a cancellation fee. Please refer to the terms and conditions of your debit or credit card for details. We are not always in a position to confirm the route, service (scheduled or non-scheduled), airline, aircraft type or the airport of destination, which will be used in conjunction with any flight included in your holiday. Whilst the dates of your outward and return flights will be advised at the time of booking, the flight timings and/or routing may not be shown on your Confirmation Invoice. Please note that passengers embark, travel in and disembark tenders at their own risk. Guests holding non-British passports should check with relevant embassies. Final payment date - Celebrity Cruises - Cruise Critic Community Airlines, hotels, lodges, rental companies and our other suppliers have their own conditions, which will apply to your holiday, we strongly recommend that you refer to these. Notwithstanding, for any changes, the rebooking will always be subject to flight availability and to payment of any charges imposed by the supplier which may, in some cases, be the full cost of the ticket. On occasion and due to operational reasons, it is necessary for us to switch from a docked port of call to a tender. To book your chosen holiday, contact one of our Personal Cruise Consultants on 0344 493 2043 (calls cost 7p per minute plus your local network access charge), book online at https://www.celebritycruises.com/gb or visit one of our authorised travel agents. 5.4 What about advanced or delayed sailings and changes to the itinerary? In this situation, providing we are given not less than 7 days notice in writing of your wish to make the change, we will permit the name change. A cancellation can come for any reason on any booking made by January 31, 2022. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. To ensure a healthy sailing, we request that guests complete a questionnaire at check-in to confirm if they are suffering from or showing symptoms of gastrointestinal type illness or other illnesses that spread easily from person to person. If a guest that is below the minimum age limit to consume alcohol onboard has a birthday during a cruise itinerary that would then mean they meet the minimum age limit for consuming alcohol, they must notify the Guest Services Desk and provide evidence in the form of their passport as proof of age in order to allow the Guest Services Desk to update their details and permit them to purchase alcohol onboard. You must also give us details of any relevant insurance coverage you hold. Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. You can also reserve your dining times in advance of your cruise through our websites Manage my Booking section. PDF Questions & Answers for Our Travel Agent Partners Regarding the Royal Alternatively and to stay up to date on the latest visa requirements, please go to: https://www.gov.uk/travel-abroad Please note: that the above visa advice is for UK passport holders only. You can redeem any FCC by calling us! In these Booking Conditions, you and your means all persons named on a booking and we, us, ourselves and Celebrity Cruises means either Celebrity Cruises Inc. or RCL Cruises Ltd trading as Celebrity Cruises as will be determined as being the Carrier under these Booking Conditions. Please always check your confirmation invoice on receipt to ensure it includes all relevant details. Just be certain to have the rep email an updated booking confirmation showing the payment and $0 balance due. Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy Copies will be available from our suppliers. All participants who engage in such recreational activities do so at their own risk. We cannot accept responsibility for any services, which do not form part of the package holiday. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. Final payment due date - Celebrity Cruises - Cruise Critic Community Please note that we operate a live pricing model which means that the prices of our cruises, flights, hotels and transfers change on a regular basis, according to supply and demand. Celebrity Cruises - Sail in Modern Luxury | AAA Travel Please note we do not have any liability to you in these circumstances. It is your responsibility to adequately research any shore excursions and/or activities you intend to participate in and make any relevant enquiries of the third-party operators of same to ensure that you are prepared with appropriate attire for the excursion/activity, including any necessary attire for difficult/dangerous terrain, physical exertion for long periods, and/or extremes of weather. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. We cannot accept any liability for any delay, which is due to any of the reasons set out in section 5.7 below (which includes the behaviour of any passenger on the flight who for example fails to check-in or board on time). Full details will be provided at the time of booking. You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. Where you make a booking directly with us, the parties to the contract are yourself and either Celebrity Cruises Inc. of Miami, Florida or RCL Cruises Ltd. who shall accept legal responsibility for the proper performance of this contract as set out below, depending on which of those entities will be operating the cruise ship (Vessel) on which you sail (the Carrier). For details including any cost consequences for making those special arrangements, please email shorexaccess@celebritycruises.com with details of any special requirements. Celebrity Cruises Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. Guests who purchase their holiday arrangements via our website need to ensure that all details are correct at the time of booking as amendment or cancellation charges may apply to any components that are requested to be changed at a later date due to any error or omission made by you. We will not pay any compensation or give any refund to any minor who we have not permitted to board the ship, any person paying for the minors holiday (if not the minor him/herself), or any persons travelling with the minor who decide not to continue with the cruise themselves as a result of the failure to produce a letter of authorisation. Celebrity Web-Site - Final Payment Date - Glitch? - Celebrity Cruises Visiting from {country-flag} {country-name}? Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Learn how to make payments, view your booking details, make changes to your booking, and more. The maximum we or the airline will have to pay you in the event of any damage, destruction, delay or loss of luggage or property is the most which is payable under the relevant international convention or regulation. Please note, we reserve the right to strictly enforce the luggage allowance limitation. It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. Please note that flights may only be purchased as part of a package and with a Celebrity cruise. You may then be left at any port or place at which the ship calls without us incurring any liability. Any verbal complaint must be put in writing and given to the supplier and us as soon as possible. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. Book now for the best price and offer guaranteed from 150pp deposit. Please also take note of our Refusal to Transport Policy. If in our reasonable opinion or the reasonable opinion of the ships Master or doctor, you are or appear to be unfit to travel for any reason or a risk or danger to yourself or a danger to others or behave in such a way as to cause or likely to cause danger, upset or distress to any third party or danger to property. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Please ensure you obtain a copy of these from your travel organiser before or at the time of booking. If your airline does not comply with these rules you should complain to the Civil Aviation Authority. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. To make sure you know about the visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises. Copies of the applicable International Conventions and Regulations are available from us on request. For build your own package guests, apart from the services relating to shipboard services as set out above, what is included will be as per your selection only. Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice. Please submit your dietary request in writing at least 90 days prior to your sail date giving as much detail as possible as to your particular requirements. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. When is the final payment for my cruise vacation due? We have enhanced sanitation onboard and have made changes so that you can social distance onboard. If you fail to follow this complaints procedure, your right to claim the compensation you may otherwise have been entitled to may be affected or even lost as a result. I just talked to a Captain's Club rep. Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). Subject to the above, we and the airline will only be liable for destruction or loss of, or of damage to, checked luggage on the condition only that the event which caused the destruction, loss or damage took place on board the aircraft or during any period within which the checked luggage was in the charge of the airline. If you booked 8/1/2010 or after the final payment is due 75 days. When we talk about circumstances which are outside our control, we mean any event which we or the supplier of the service in question could not have predicted or avoided even after taking all reasonable care. VisaCentral are pleased to offer discounts to Celebrity Cruises guests when booking online through the above web link. Any additional bag will incur charges. Whilst every effort is made to ensure the accuracy of the brochure and prices at the time of printing, regrettably errors do occasionally occur. Please contact your Personal Cruise Specialist for further information. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us within 14 days of such cancellation. Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. So that we may assist as much as possible, you must tell us about the problem as soon as possible. These sailings are known as Immersion sailings and this means that the product will be tailored to the local market onboard in terms of language, food and entertainment. Please note that any sensitive personal information you provide to us will be treated in the strictest confidence. Celebrity Cruises Review | U.S. News Travel make the full payment by the December 31, 2022 deadline. Advice on making a complaint is available at www.caa.co.uk. Onboard please refer to the Guest Relations Desk or the Medical Centre. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. You must therefore ensure that you check all details of your chosen holiday with your travel agent, or with us direct, at the time of booking. Booking Conditions | Celebrity Cruises For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. Some flights may incur a supplement which will be advised at the time of booking. Pfeil On the one hand, Emin Alper burning days is a low-key but revealing account of the resurgence of . 2.6 What are the passport and visa requirements for my holiday? By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. Regrettably we/the airline cannot guarantee your request. Celebrity Cruises, AquaClass, Celebrity Select Dining, Celebrity Escapes, CelebrityLife, Apex, Constellation, Eclipse, Edge, Equinox, Flora, Hot Glass Show, iLounge, Infinity, Millennium, Michaels Club, Qsine, Reflection, SeaPass, Silhouette, Solstice, Summit, Xpedition are trade/service/registered marks of Celebrity Cruises Inc.Ships registered in Malta and Ecuador. Company Information Celebrity Cruises Inc. doing business as Celebrity Cruises is a subsidiary of Royal Caribbean Cruises Ltd, a registered Liberian company with principal place of business at 1050 Caribbean Way, Miami, Florida, (company Number C-59735). The potential dangers and risks associated with these activities may include but are not limited to difficult and dangerous terrain, physical exertion for long periods, extremes of weather including sudden and unexpected changes and evacuation difficulties in the event of injury. Please note: Airlines may at their discretion refuse to carry passengers with certain medical conditions. Celebrity Cruises | Future Cruise Credit - United Cruises You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. General information on travel vaccinations and a travel health checklist is available on the NHS website. Can an agency make final payment to Royal Caribbean and Celebrity for an amount that is . The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. From overseas, additional call charges may apply). Some guests may be aware that the baggage allowance is 20kg but may not be aware that they are allowed one bag only at 20kg. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, you should receive from the travel agent a confirmation invoice issued by us which shows that we have arranged the flights as well as the cruise part of the holiday. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. The final payment due date on sailings departing between October 1, 2021, through December 31, 2021, will now have until 30 days prior to sailing to submit full payment. If you discover the loss, delay or damage when on board, you must immediately report it to the Guest Relations Desk. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. Future Cruise Credits (FCCs) will no longer be issued if booking is cancelled, or the ship/ail date is changed on an NRD rate code". We will only be liable for any air travel that has been booked as part of a standard fly cruise package or build your own package that incorporates flight services. You must ensure that you are medically and physically fit for travel, and that such travelling will not endanger yourself or anyone else. Please note: It may not be possible to confirm your flight details at this point. Once your holiday has been terminated in this manner, we will not have any further responsibility towards you. Norwegian Cruise Line recently extended its final payment deadline through April 30, 2022, and to 60 days rather than the previous 160 days before sailing. If you have a specific requirement, stateroom location, or are travelling with family or friends (especially children) you want to be near, then we suggest you do not book a GTY. You must ensure that you are using an up-to-date brochure when you book your holiday. Celebrity Cruises fleet of ships offer more space, more options and more luxury, including 29 sophisticated restaurants, bars and lounges and state-of-the-art theaters and entertainment. Examples of significant and minor (defined below) changes are as follows: Significant change: Examples include a cruise itinerary change from two days port of calls to two days at sea instead; a change in UK departure airport (excluding changes between local airports) and a change in the time of your outbound flight by more than 12 hours on a 14 night holiday. Therefore, a new booking will be created incorporating any new business rules or terms and conditions applicable. A. Please see your Confirmation Invoice for further details of our recommended insurance broker. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 (approximately 3,200) and for damage and loss to cabin luggage this is limited 2,250 SDRs (approximately 2,100). Any increased non-refundable deposit payment required will be advised to you at the time of booking. Celebrity Select DiningSM (open seating) is now offered fleet wide offering guests flexibility with their evening dining. While onboard, drones must be stored safely in the stateroom. We will inform you at the time of booking, or as soon as we become aware, of the exact details required and the date we require that information. The final payment date is in three days for the cruise that we are looking at. Please note: if you have booked one of our cruises to the Galapagos Islands onboard Celebrity Xpedition Class ships the tour operator of the part of the cruise holiday that starts in Quito is Islas Galapagos Turismo y Vapores C.A. Affluent Media Group, a Dotdash Meredith company. Please note that parent(s)/legal guardian travelling with a child who has a different surname to the parent(s)/legal guardian, will be required to produce official proof such as a full birth certificate/wedding certificate/divorce papers to prove that they are the parent(s)/legal guardian of the children concerned. Where you book a fly cruise holiday through a travel agent, your travel agent shall provide you with the ATOL Certificate either on our behalf or on its own account. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is, except as otherwise expressly set out in the Booking Conditions, the most the carrier or hotel keeper concerned would have to pay under the International Convention or Regulation which applies to the travel arrangements or hotel stay in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air). You must check the price of your chosen holiday at the time of booking. Not meeting any special request for any reason will not be a breach of contract. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your holiday due to contractual and other protection in place. We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. We booked an upcoming cruise over a year ago - on our invoice final payment is due July 25now Celebrity is telling me it is due in 2 days or it MAY be cancelled. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. In any event the actual flight times will be those shown on youre e-documents, which will be emailed to you approximately four weeks before departure. Please also see section 1.3 above. It is your responsibility to make sure that the insurance you purchase is suitable and adequate for your particular needs and to purchase additional or alternative insurance if required.
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