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1254 0 obj <>/Filter/FlateDecode/ID[]/Index[1229 40]/Info 1228 0 R/Length 122/Prev 219460/Root 1230 0 R/Size 1269/Type/XRef/W[1 3 1]>>stream Title Claims Contact. High Option APWU HP is primary payer All states and U.S. Virgin Islands CIGNA HealthCare PO Box 188004 Chattanooga, TN 37422 or Payer ID 62308 High Option APWU HP is primary payer U.S. Virgin Islands Sarasota, FL 34230-1558, Report a Property, Liability, or Auto Claim, Agent & Broker Resources, Support & Online Tools. For general inquiries or to file a claim, visit our Submitting a Claim page. Most CT scans, MRIs, MRAs and PET scans do not require precertification, but will not reimburse for services deemed to be investigational. 2022 Employee Benefit Management Services, LLC. Attention: Refund Analyst Employees. Please contact our Provider Relations team at 800-440-5020 (option 3) or by email at providergroup@thezenith.com if you need: Submit bills, reports, and other medically-related correspondence by mail or fax: California: 152 0 obj <>stream Fax: 406-652-5380. ABA is committed and confident it will provide the same level of service. Driving Directions. Attn: Provider Maintenance or email the updated W-9 to PAI Provider Maintenance at paiprovmtn@paisc.com. The long tenure of our employees means they are extremely knowledgeable with what your practice needs to support our members. If you are a participatingCompNetprovider seeking to manage addresses and staffing changes, you may do sohere. As the result, many self-administered Taft-Hartley trust funds and third-party administrators like Zenith American need easy-to-use, cost-effective, data-driven systems for a new era of administration. We offer a state-of-the art member portal to help you make the most of your health benefits. Corporate Headquarters. Toll Free: 718-834-1256. Contact the Customer Service number on the member ID card if you need assistance. As a third party administrator with 40 years in the industry PAI has the products, services, and innovative flexibility to cater to all markets. Its not easy to accomplish but it has been my experience and I am very grateful.". These tools focus on quality and ensuring the best possible end result for each and every user. Types of services that generally require precertification: *Any drugs, services, treatment or supplies that the managed care medical staff for PAI determines, with appropriate consultation, to be experimental, investigational or unproven are not covered services. American Plan Administrators. Toll Free: 1.800.854.3643 Local: 1.714.250.3000. 18 Heyward St. Brooklyn, NY 11249. *As part of our effort in achieving a 100% paperless office we encourage you to receive your reimbursements directly into your bank account. AMA Insurance Agency, Inc. Email: sales@americanbenefitadministrators.com, American Benefit Administrators American Plan Administrators - Contact us. If your employer offers the ability to have reimbursements deposited to your bank account, you can set-up direct deposit by logging-in to your account, click Reimbursement Settings under the Claims tabwithin the WealthCare Portal. Employees. New User?Please click here to register. 2018 Zenith American Solutions, Inc. All Rights Reserved. There are two easy ways to submit claims to Sana. AllCare Health Plan MRIPA N N/A Address - Some payers have multiple locations, but claims go to the same electronic location *Indicates claim is routed by paper. 1.800.426.9786. Please use the form below to contact AMA Insurance. endstream endobj 1230 0 obj <. 0 LOS ANGELES, CA 90017-1906. This team was incredibly patient, kind, and helpful. The company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. %%EOF Constant regulatory changes and adjustments to health care and pension plans demand more than just hard work to effectively manage. The original entity of Zenith American Solutions has been in business since 1944. (888) 505-7724 updates@sbmamec.com 7:00 a.m. 8:00 p.m. MST, Monday-Thursday Lucent Health helps benefits brokers deliver a superior solution that directly and effectively addresses the needs of the self-insured . General Liability Notice of Occurrence/Claim, Glossary of Health Coverage & Medical Terms, Self Funded Health Benefit Administration, Property and Casualty Administrative Services, Non-Discrimination Statement and Foreign Language Access, CAA Transparency in Coverage + Machine Readable Files, Your Rights and Protections Against Surprise Medical Bills, Behavioral health services, including substance abuse treatment, Durable medical equipment (DME) over a specified dollar amount (varies), Investigational or experimental procedures*, Procedures considered cosmetic in nature, such as blepheroplasty, reduction mammoplasty or TMJ, A one-time notification when a member is initiating outpatientchemotherapy or radiation therapy. The original entity of Zenith American Solutions has been in business since 1944. Box 855 Arnold, MD 21012 Employers and employees are looking for business partners who can deliver innovative health benefits solutions with cost control opportunities. If you use the EDGE portal, additional login information can be found on theEDGE Hub. hb```f``Z`qA2l,1`c(.`Wb4kE/'fLBmlm>x2faTn`9w]B@/.Se~i Ip2) iF r,`qRf`@ 1 As a provider, take advantage ofour round- the- clockonline resourcesand secure portal. Get tools and flyers to share with your clients Dental Network Together, we can build a solution that's right for your clients For more information, email CignaPayerSolutions@cigna.com or call 1 (888) 284-6851. When I would call, I would reach an individual very quickly and they were always very willing to help and get on the phone with me when I called some of the carriers who were not reflecting my coverage. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 47 offices nationwide. Dental Claims. Upon securing a username and password, you will be able to verify eligibility and view the status of your claim submissions. (Zq /Y(aUUlg&dU//adikCb[/qBTwgqU2x/j|!jokBP+m`B&GDX~w4 . Chattanooga, TN 37422-7223. Electronically Electronic/Payor ID: 50114. Business Profile American Plan Adminstrators Health Savings Administrators Contact Information 18 Heyward Street Brooklyn, NY 11249-9210 Visit Website Email this Business (718) 625-6300. 37 Industrial Drive, Exeter, NH 03833 | 800-258-7298 | TTY Number Dial711, 46 Bowdoin Street, South Burlington, VT 05407-2365 | 800-525-8788 | TTY Number Dial711, Security & Terms of Use Once logged in,you will have the ability to: EBPA encourages providers to take advantage of the online resources we have made available. 24 hours a day, 365 days a year. Copyright 2016 AMA Insurance, Inc. All rights reserved. M-F Preferred Network Arrangements. CareFirst contracts with Third Party Administrators to the Network claims product. The company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. EBPA is the only New England Based Third Party Administrator to develop its own successful proprietary Preferred Provider Network,CompNet. Chicago, IL 60680-4104. Several payers that DO receive claims electronically have been placed on this list for having poor services available. We also provide access to many other Preferred Provider Networks, both national and regional, and sometimes in combination. Take control of your benefits. PAI meets the requirements and is authorized to administer business in all 50 states and serves all group markets. December 2020. Birmingham, AL 35238, 2023 American Benefit Administrators. Or you can request a meeting on a specific topic, CLICK HERE to schedule. Client/Employer Support:clientservices@americanbenefitadministrators.com, COBRA/Direct Billing Administration: We will quickly get back to you with the information you need. Box 380844 Zenith Insurance Company Enter your claim information, then either: Upload the receipts via the portal or fax it with supporting documentation to 877-723-0147 File a Claim Online using the ABG Smart Mobile App for smart phones and tablets Find out more about our mobile app Securely Email: claims@amben.com - sendsecure.amben.com The Reimbursements Process Need answers now? Client/Employer Support:cobraclientservices@americanbenefitadministrators.com, COBRA/Direct Billing, FSA, DCA, Transit & Parking, HSA, HRA, POP, Compliance and Identity Guard with Watson *Out-of-network form submission deadlines may vary by plan. Please refer to the members identification card to determine the applicable network. If you have questions about a claim, eligibility or verification of benefits please call and speak with a LIVE representative at800-578-3272. Please submit claims electronically using EDI Payer Codes: Professional - 580, Facility - 190. Please let us know if you experience any trouble or if you need help using the AMA Insurance Verification of Benefits Portal. Zenith Insurance Company First American Financial Corporation 1 First American Way Santa Ana, California 92707. Claims paid under PSIP Program are subject to county audit. This team is diligent and kind. PAI meets the requirements and is authorized to administer business in all 50 states and serves all group markets. While some groups require prior authorization for all of these services, others may require prior authorization for more or less than the procedures specified below. Submitthe request via email to PAI Provider Maintenance at paiprovmtn@paisc.com. There you will find answers to common questions, details about your plan, and much more. Its a stark contrast from the individuals I spoke to at carriers when following up on enrollments. Please contact the TPA with questions on these topics. Together with the TPA, our goal is to educate members so they can make better, more informed health care decisions. Please note that Credit Card receipts or cancelled checks are not valid documentation, Claims for personal hygiene items and cosmetics are not eligible expenses, Vitamins and supplements are not eligible without a doctors prescription, Massage therapy and weight-loss programs are only allowable to the extent that they are prescribed for a chronic condition or existing disease and supported by a doctors note submitted with the claim, We will keep doctors note on file but they must be renewed at the beginning of each plan year, Click here for a list of qualifying expenses. Many of EBPAs Employer Benefit Group Plans utilizeCompNetas their principal PPO network. PAI P.O. 1200 WILSHIRE BLVD-5TH FLOOR. . Need answers now? View the drug lists thatapply to members with PAIs pharmacy benefit coverage with OptumRx. Return the completed form and your itemized paid receipts to: First American Administrators, Inc. Attn: OON Claims P.O. PAI's preferred pharmacy benefit manager is OptumRx, a pharmacy care services company that creates smarter health care connections to help more than 65 million Americans realize improved care, lower costs, and a better overall experience. You would need to reimburse yourself and then pay your provider directly. The team uses PMI standards and project management tools along with IT industry best practices. EBPA is the only New England Based Third Party Administrator to develop its own successful proprietary Preferred Provider Network, CompNet. Toll Free: 866.742.4900 Hours: 7:00 a.m. - 6:00 p.m CST. Our online tools will give you all the information access you need to utilize patients health benefits to support their care. To be complete, a claim must include a claim form that has been signed and dated by the account holder, and the following five pieces of information: Claims must be accompanied with receipts for the services rendered - for HRA claims an Explanation of Benefits (EOB) is required to show that the expense was applied to the insurance deductible. Benefits administration is a difficult, increasingly complex business. By Mail Sana Benefits Claims P.O. endstream endobj startxref P.O. Van Nuys, CA 91409-9055, Other States: You will receive a response within 2 business days. 0 Page 1 of 21 List Current As of 3/2/2023 5:00:10 AM Toll Free: 866.742.4900 AMERICAN INSURANCE ADMINISTRATORS. 3333 Hesper Road Changes made will not be reflected on all impacted systems for up to 2 business days. PO Box 804238 We strive to provide service excellence and a smooth experience to all our health care providers as they navigate our system to provide care. PAI will not require that you repay the refund until PAI has concluded its review. For example, CT coronary angiography and CT scans of the chest for lung cancer screening are investigational. For group-specific prior authorization information, please log in to the MyPAI Provider Portal above and review the members health benefit plan document. For further information, please contact the precertification number located on the members identification card. 6:00 a.m. 8:00 p.m. MST, Corporate Office As a third party administrator with 40 years in the industry PAI has the products, services, and innovative flexibility to cater to all markets. This is nothing new; however, this is a good time to remind everyone of the feature. Our combined focus is providing the technologies, services, systems and support methodology to self-funded benefit plans so they get the solutions they need for increasingly complex regulatory changes and cost effective solutions. Columbia, SC 29260. %PDF-1.6 % 1-800-303-5242. Zenith American Solutions has invested in a world class PMO (Project Management Office) that works to ensure each new implementation, enhancement, or change is managed to ensure a quality on time delivery. endstream endobj startxref Box 9055 Staff Photography by Jessica Marie Photography Inc. 1268 0 obj <>stream Cigna. Cigna. M-F Email: Login to your Secure Online Access portal and click on Contact Us Benefit Account Administration: Claims Submittal: claims@americanbenefitadministrators.com (claims can also be submitted online via the secure portal or Mobile App) The new PAI provider portal is going live. All Rights Reserved. You can request prior authorization for these services by calling 1-800-652-3076, or fax requests to 803-264-5131. Box 8504 Mason, OH 45040-7111 Patient Last Name (Required) Patient First Name (Required) MI Birth Date (MM/DD/YYYY) - - Street Address City State Zip Code endstream endobj 84 0 obj <> endobj 85 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/Properties<>/XObject<>>>/Rotate 0/TrimBox[9.0 9.0 621.0 801.0]/Type/Page>> endobj 86 0 obj <>stream View Map, Employee BenefitManagement Services Education Campaigns for HSA and Health FSA, Caution: Fradulent Calls Impersonating American Benefits Group, Health Reimbursement Arrangements Answers, How To File A Claim - Spanish (download PDF), How To Add/Edit Direct Deposit Information. PAI I respect a service team that does what they say theyre going to do with quality! 2023 Planned Administrators Inc. All rights reserved. 119 0 obj <>/Filter/FlateDecode/ID[<38C6DB5AA9170743B09053647D1A6BD2>]/Index[83 70]/Info 82 0 R/Length 156/Prev 301728/Root 84 0 R/Size 153/Type/XRef/W[1 3 1]>>stream Phonee: 718-625-6300. Login to your account. Try taking a look at our Frequently Asked Questions page. Billings MT 59102 hbbd```b`` `>"@``rXd."#;H)`'`y f\"y7A$g-Xd2#7mVXD]"MAD = G`$C Please forward your refund repayments to: 2023 American Benefits Group. For assistance with portal registration or portal password assistance, please call 877-777-0031. The new PAI provider portal is going live. Our solutions and services allow you to tailor benefit plans to best meet the needs of you and your employees. PSIP Reimbursement Rates for 2020/ . If you receive a request for refund, you have the right to an appeal, if you do so within 30 days of the refund request. %%EOF Box 1558 hYkO+-*T}B1ha4.$&&v,~SU $g )_xULXI0e21kF&W#q?JNOdilQ1&hWg Jst#nrmMLK{f)g667(8zjdpy'83>AyNG@y}W (e?99gayXXrzOOgLk gE7yWM~NaV{a(YSUGwL0f1h6o8^qgNP\4z!n81Ves|\H{kjbBGem>)GW~[4OpW2C3lWp&zgMIj]E6U __N[O&3_], Y+2-K>..SJ-3aRidtjMK2qT9}QCHAuVf&Iw*SFi*$9waOuoA5D=#9|(4 Log in to your account to confirm your specific . Fax an updated W-9 to (803) 264-9089 Phone Number. Also, customers and vendors may be requested to provide electronic payment options for invoices. If youre interested in improving your benefit plan and improving lives, drop us a line. Help with finding network physicians or ancillary service providers, Information about our pharmacy benefit management program and other Zenith programs. 2009-2023 Zenith Insurance Company. Try taking a look at our. Please note that ABG does not allow you to pay your provider directly in the WealthCare Portal. I was very impressed with the questions that they asked and their follow through with carriers in what could otherwise have been a very frustrating situation working with insurance companies. Email: Login to your Secure Online Access portal and click on Contact Us, Benefit Account Administration: I was very impressed with American Benefits Group after separation from my employer. hbbd```b``@$Df/i #D2lE``vd@ "@,iZ R R2H{v# k d '7y[ f| m x06w a>g To all our customers and vendors, please note that American Benefit Administrators will continue to provide you with continued support and continue our operations. (1) Allegiance Benefit Plan Management is responsible for administering various aspects of this patient's plan, which may include claim processing, utilization management or eligibility verification. Participant Inquiries: cobra@americanbenefitadministrators.com P.O. %PDF-1.6 % Home; About; Advantages; Solutions/Services; Resources; Contact us Please Be Advised. 3333 Hesper RoadBillings, MT 59102, Local Phone: 406-245-3575 Its been my privilege to work with PAI for a couple decades now PAI has done a good job of making us feel like we are their only client. Medical Claims. As a health care provider, you are an integral part of our team. PAI will not require that you repay the refund until PAI has concluded its review. Many of EBPA's Employer Benefit Group Plans utilize CompNet as their principal PPO network. Ple ase send all c orrespondence and non-claim inquiries to the TPA addresses below. Media Relations Contact. When you incur a reimbursable expense and are ready to file a claim you can do one of the following: Securely Email: claims@amben.com - sendsecure.amben.com. We are proud to offer our own unique Claims processing and Benefit administration solutions. Whether you are a two-person startup group, a 30,000-employee enterprise, a public school system or a labor union, we have products and services that can meet your population needs and group priorities. PO Box 21367 Billings, MT 59104 Local Phone: 406-245-3575 Phone: 800-777-3575 Fax: 406-652-5380 Contact Us Get access to precertification requirements, drug lists, refund requests and payment information, address change information, appeals rights information, and more. First NameLast NameEmailI am a:BrokerEmployer/Plan SponsorMemberProviderOtherReason for contacting--Select--Donation inquiriesGeneralMedia inquiriesMember comment or concernNew business inquiriesMessage, Monday-Thursday Helping You Provide The Best Possible Care. Receiving illegal calls claiming to be from American Benefits Group? For questions concerning your online portal, including login information, please email:helpdesk@zenith-american.com. Authorized to administer business in all 50 states, hundreds of employers across the country and their covered employees rely on PAI. 83 0 obj <> endobj Contact; Log In; Hit enter to search or ESC to close. o Each card also includes the paper and electronic claims submission addresses. Who is American Plan Administrators Headquarters 18 Heyward St, Brooklyn, New York, 11249, United States Phone Number (718) 625-6300 Website www.apatpa.com Revenue $5.2M Industry Insurance Is this data correct? support@americanbenefitadministrators.com, clientservices@americanbenefitadministrators.com. Authorized to administer business in all 50 states, hundreds of employers across the country - and their covered employees - rely on PAI. View contact profiles from American Plan Administrators Popular Searches American Plan Administrators American Plan Administrators LLC PRAC Bulletin. As the largest Taft-Hartley third-party administrator in the United States, weve used our industry know-how and resources to develop leading-edge technologies for our own use, as well as for self-administered trust funds. Hours: 7:00 a.m. 6:00 p.m CST. 2023 Planned Administrators Inc. All rights reserved. The PAI Provider Portal provides complete benefit information, including deductibles and patient liability. As a TPA, Zenith American Solutions must keep up with the technology trends and innovations to continue providing best-in-class services to our clients and their members. Dental Claim Form; Medical Claim Form; Vision Claim Form; 953 American Lane, Suite 100 Schaumburg, IL 60173 Phone: (847) 519-1880 Toll-Free: (800) 323-1683 contactus@groupadministrators.com . To request reimbursement, please complete and sign the itemized claim form. If you are a participating CompNet provider seeking to manage addresses and . ]^^n^6R6Z+nt'`3U3xxm]UW/EY qgoM0%"sWc[T#XdIf FOP.'f/wbviQ.hP,UnPK This field is for validation purposes and should be left unchanged. Locations: For a full list of Zenith American Solutions office locations: Click Here Corporate Headquarters: Zenith American Solutions, Inc. Two Harbor Place 302 Knights Run Avenue, Suite 1100 Tampa, FL 33602 (813) 666-6900 Its almost here! o ID Cards include the TPA or insurer's telephone number and address(es), for eligibility, benefits, claim status and payment inquiry. hb``` eaXm.; `Umap@LDPpN jM*,BDu|m_(2*u x y-a`b` #; American Benefits Group (ABG) Navigating the Road to Consumer Directed Healthcare 2.0, American Benefits Group (ABG) Upping the Benefits Administration Game, Login to your account and find the Main Menu (top left) choose, Enter your claim information, then either: Upload the receipts via the portal or fax it with supporting documentation to 877-723-0147, Reimbursements for completed eligible claims received in our office by noon on Fridays, typically will be processed and checks sent the following Tuesday (during our busy time your reimbursement may be processed the following week), Claims Submission Including Receipt Upload. P.O. Register at launch to take advantage of the enhanced functionality launch date will be announced soon. . Please contact our Provider Relations team at 800-440-5020 (option 3) or by email at providergroup@thezenith.com if you need: Help with finding network physicians or ancillary service providers; Information about our pharmacy benefit management program and other Zenith programs Its almost here! SBMA offers Affordable ACA Compliant Benefits for employers who want fast, reliable benefits administration that their employees can afford. 1 (800) 244-6224. About Us; Contact; Helpful Links; Online Forms; Coordination of . We appreciate hearing from you. P.O. Box 6927 Cigna shares the administration of the plan with a third party. To learn more about our customized solutions: If you are a Participant, Employer, Trustee or Provider: For questions concerning your online portal, including login information, please email.